Please be careful when entering your shipping address,radi cosmetics will not be responsible for orders sent to the incorrect delivery address provided by the customer.

Sending order confirmations can sometimes take up to 24 hours due to high demand. if you have not received your order confirmation email after 24 hours, please contact us here.

Please refer to the ‘track order’ link here.

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we are unable to offer refunds, returns, or exchanges. all sales are final. please note, radi cosmetics reserves the right to refuse all returns, reshipments, and refunds. in the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. customers must include photos of the issue and a screenshot of your order confirmation email. to start this process please visit our contact us.

Unfortunately, we are unable to process exchanges at this time.

please contact us immediately, within 48 hours of receiving your order with your order number, via our contact us page. please note you may need to provide multiple photos of the damaged products.

Please visit our page here within 48 hours of receiving your order, so that we can take care of this for you. please provide your order number with your inquiry.

When possible, we choose naturally derived ingredients over synthetics in all formulations.

Yes – our products are formulated without any ingredients from animal origin.

All products were formulated to be safe for all skin types, but if you have specific concerns please consult your dermatologist about the list of ingredients found on the website.

Radi cosmetics do not test products on animals. all of our products are cruelty-free.